Frequently Asked Questions
Although the OASIS may cover the hot tub, please ensure that the hot tub frame fits within the OASIS frame dimensions and cover dimensions. It is highly recommended that if the tub dimensions are in question or when the dimensions are close to the min/max to have accurate measurements made.
The OASIS replaces the conventional cover and seals over spas tightly to eliminate any water or chemical evaporation. The tight seal locks in heat and locks out cold to reduce costs related to heating the spa by up to 30%. The OASIS has the highest R Value in the industry with an R-21 insulation value.
No. With the form fitting Winter Kit on each of the legs the unit will be able to operate year round. A brief annual maintenance is required before the cold weather to ensure lubrication is sufficient to deal with the cold.
The OASIS has a snow load capacity of 600lbs when in the down position and can lift its weight plus 200lbs of snow on the roof structure.
The OASIS is rated to withstand 40mph (64kph) while in the up position and upwards of 80mph (128kph) in the down position.
With the warranty of 10 years on the structure the OASIS will last the life of your tub.
Content Both the outer and inner shell of the OASIS is made of ABS which is non-permeable and will NOT absorb any water. Polyurethane foam is used as insulator, and its structure will NOT allow for water absorption.
Yes, the OASIS is UL certified in Canada and in the United States as well as ASTM certified.
No. Because of the “positive up” design and the fact our lift system is compressed 60 lbs. per jack, the legs of the OASIS are designed to always want to go up. The motor is there to force them down, and, therefore there is no chance of the OASIS coming down unexpectedly.
The OASIS operates similarly to that of a car window where all control and responsibility is in the hands of the key holder. The OASIS will automatically stop with the release of the key.
It is impossible to lift the OASIS off the spa once it is fully down and the key is removed. The OASIS locks in place.
Yes, it can. Please see "Manual cover opening/closing procedure" in the user manual, as in the case of a power outage.